Frequently asked questions
Answers to the questions we hear most often.
Orders
Is your tackle authentic?
Yes. Everything we sell is sourced in Japan from the brands' own retail and distribution channels.
Can I change or cancel my order?
Message us on Facebook Messenger as soon as you can. Once a parcel has been handed to the courier it can no longer be changed.
How do I track my order?
We send the tracking number when your parcel ships. Signed-in customers can also see their orders under Account.
Delivery
Where do you ship?
Anywhere in the Philippines, mainly with LBC. Costs, the free-shipping rule and pick up in Davao are explained on the shipping page.
Used gear
What condition are used rods and reels in?
Every used item is a single, specific unit. Its photos show that exact item, and its description lists the condition and anything you should know. Used items cannot be returned, so please read the listing carefully and ask us if anything is unclear.
Payments
How can I pay?
GCash, bank transfer, or LBC cash on delivery / pick-up with a deposit. Details are on the payment options page.
Something else?
Contact us and we will get back to you.
Last updated September 17, 2026